Is it possible to remove a battle.net authenticator without a government issued ID?

I do not have a "government issued ID" which is something Blizzard's website says I need in order to remove my Battle.net authenticator. Are there are any other methods I can use to get the authenticator off my account without actually having the authenticator?

I thought I had made a note of the authenticator serial number somewhere in order to replicate it in the event I ever had to reset my iPhone back to factory settings, but I don't appear to have done so, which means I cannot log into my Diablo 3 account.

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1 Answer

Since you can't log into your account, and it looks like you are trying to avoid using a "government issued ID", I'd recommend giving them a call. I've had both good and bad experiences while calling

North America

Hours: 10 am - 6 pm Pacific Time, 7 days a week

1-800-592-5499

Here is the full list of contact information

This was taken from my answer in another post on arqade.

Do note that sometimes they may ask for some personal information.

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